← Home
Projects
Everything I've built
9 projects, newest work first within each group. Open any project for its full write-up.
Flagship 3
ChurnSync
Churn-intelligence platform over incident data for 335k+ customers.
- 335k+
- customers covered by the pipelines
- 235k+
- active customers
- 1
- engineer (me)
Intelligent Ticketing System
Ticket creation for call-center agents, with the category predicted automatically.
- 2 weeks
- to ship v1 to production
- v2
- Jev integration in progress
MappedTech & Mappie
Laptop comparison and pricing for Bangladesh, with an AI agent that cites its sources.
- 6 h
- price update interval
- ৳40K–150K
- curated budget lists
More work 3
Call Center Automation
AI voice agents that handle inbound customer calls at Bangladesh's largest ISP.
HR Policy AI Assistant
One place for HR questions: retrieval-based QA over company policy documents.
Observability at Link3
Prometheus and Grafana across Link3's servers and apps, starting with the MyLink3 Super App.
Smaller builds 3
Link3 Visitor PortalCentralized RBAC access control with automatic RFID badge assignment for visitors.Next.js · PostgreSQL · DockerLink3 Onboard GatewayNew-joiner information filing, as middleware in front of the legacy ERP.Next.js · PostgreSQL · DockerCampaign Call TrackerTracks campaign calls for the CeX and CLM departments.Next.js · Grafana · Prometheus